Returns & Exchanges

At ECS, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy. If you are not happy with your order, items can be returned or exchanged provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.